1. Information we collect
When you request a quote, submit a contact form, or reach out for support, we collect the information you provide directly – such as your name, company, email address, phone number, and the details of your enquiry. We also collect basic technical data automatically, such as browser type and pages visited, to help us maintain and improve this site.
2. How we use your information
We use your information to respond to enquiries, prepare quotes and proposals, deliver support, and share relevant product or service updates you've asked for. We do not use your data for automated decision-making, and we don't sell your personal information to anyone.
5. Data retention & security
We retain enquiry and contact information only as long as needed to fulfil the purpose it was collected for, or as required by law, and apply reasonable technical and organizational measures to protect it against unauthorized access, loss, or misuse.
6. Your rights
You can ask us what personal information we hold about you, request a correction, or ask us to delete it, subject to any legal or contractual retention requirements. To make a request, contact us using the details below.
7. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The effective date at the top of this page shows when it was last revised. Material changes will be reflected here before they take effect.
8. Contact us
Questions about this policy or your data can be sent to info@xmark-inc.com or +202‑2754‑6600, or by mail to 2/10 Zahraa El Maadi, New Maadi, Cairo, Egypt.